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FAQ

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1. What if I receive a defective product?
Contact customer support immediately. We will replace it or issue a full refund.
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2. I’m having trouble placing an order
Make sure all required fields are filled correctly and your payment method is valid. Contact support for help.
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3. Can I exchange a product?
Yes, exchanges are possible if the item is in stock and in original condition.
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4. What should I do if a product is out of stock?
You can sign up for email notifications, and we will inform you once the product is back in stock.
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5. Can I return a product?
Yes, you can return a product within 14 days of delivery. Please ensure it is unused and in its original packaging.
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6. How can I track my order?
After your order is shipped, you will receive a tracking number via email. You can use it on our website to track your order.
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7. How long does delivery take?
Delivery usually takes 3-7 business days, depending on your location.
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8. What payment methods are accepted?
We accept credit/debit cards and local payment options depending on your country or you can pay on delivery.
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9. How do I place an order?
You can place an order by selecting the product you like, adding it to your cart, and following the checkout process.